An agent is a capability with a boundary.

Anything can be given a job title and a personality. What makes an agent infrastructure is the opposite — a defined scope, approved tools, a named output, and a hard limit on what it may do without a human.

Every Synthos agent carries four things: an authority tier, a tool set, a required input, and a specific artifact it produces. Nothing runs outside those four.

Four tiers. An agent can never act above its own.

Eight of the ten agents cannot reach a customer under any configuration, and only one can contact a named person. That is a property of the system, not a setting — it is a frozen map with no per-workspace override, and a test asserts the count.

Live Telemetry: Verification Cycle

TIER 0 · GATE Verifier TIER 1 · ROUTE Orchestrator TIER 2 · PRODUCE Strategist · Researcher · Copywriter · Designer · Web Coder · Ops TIER 3 · ACT Distributor · Outreach [INIT] Packet spawned WAITING FOR APPROVAL
TIER 0
GATE
Verifier: Can block anything. Produces nothing. Reads every artifact. Cannot be bypassed.
TIER 1
ROUTE
Orchestrator: Assigns work, routes models, tracks loops. Cannot produce artifacts or publish.
TIER 2
PRODUCE
Strategist · Researcher · Copywriter · Designer · Web Coder · Ops: Create workspace artifacts. Cannot publish or contact customers.
TIER 3
ACT
Distributor · Outreach: Touch external channels. Publish and email. Every action requires human sign-off.

Nine specialists.

Specification datasheets defining constraints, capabilities, and escalation parameters.

Tier 1
AGT-01

Orchestrator

Replacesdeciding who picks up what
Producesan assignment plan with checkpoints
Needsan objective
Toolsregistry, model router, record
Escalateswhen objective needs higher authority
Cannotproduce artifacts, publish, or contact
Referred to as Chief of Staff in client contexts.
Tier 2
AGT-02

Strategist

Replacesquarterly plans going stale in 3 weeks
Produceslive plan that re-prioritizes on data
Needsbusiness objective, performance telemetry
Toolsworkspace memory, Researcher outputs
Escalateswhen metrics contradict states objectives
Cannotcommit budget, publish, or contact
Tier 2
AGT-03

Researcher

Replacesjunior analyst manual competitor checks
Producessourced findings with dated citations
Needsa question and a scope
Toolssearch, page scrapers, indices
Escalateswhen source veracity cannot be verified
Cannotinvent facts, publish, or contact
Tier 2
AGT-04

Copywriter

Replacesdrafting rounds nobody has time for
Producescampaign copy, pages, sequences in voice
Needsbrief, tone reference, corpus facts
Toolsworkspace corpus, Researcher briefs
Escalateswhen claims lack support in workspace corpus
Cannotinvent product promises, publish, or send
Tier 2
AGT-05

Designer

Replacesthe variant creative round that never happens
Produceson-brand visual creative variations
Needsbrand tokens, format spec, copy briefs
Toolsasset library, design systems
Escalateswhen asset assets are missing from library
Cannotpublish, alter core tokens without approval
Tier 3
AGT-06

Distributor

Replacesscheduling and posting tasks
Producesshipped channel posts on timeline schedule
Needsapproved artifact, target channel matrices
Toolsexternal channel API connectors
Escalatesevery single publication action by default
Cannotpublish un-cleared queue objects
Tier 3
AGT-07

Outreach

Replacesleads follow-ups stopping after touch two
Producespersonalized communication and reply routes
Needsapproved templates, verified target contacts
Toolsemail and messaging connectors, CRM API
Escalatesevery sequence start and complex replies
Cannotcontact un-approved addresses, negotiate
Tier 2
AGT-08

Web Coder

Replacesa web developer on retainer for small changes
Produceslanding pages, schema markup, technical fixes
Needssite access and a defined change
Toolsrepository access, artifact store
Escalatesbefore anything that would take a live site down
Cannotdeploy without approval, change billing or DNS, publish, or contact
Tier 2
AGT-09

Ops

Replacesthe operations coordinator chasing recurring tasks
Producesschedules, benchmarks, recurring run records
Needsloops defined, and cron enabled for the workspace
Toolscron store, task queue
Escalateswhen a loop fails twice rather than retrying forever
Cannotenable its own cron, publish, or contact
Tier 0
AGT-10

Verifier

Replacesthe reviewer nobody has time to be
Producesa verdict, and a lesson written back to the agent’s playbook
Needsthe output, and the brief it was meant to satisfy
Toolsread access to everything produced
Escalatesnothing — it decides, and its block is final
Cannotproduce work of its own, or be overridden by any agent

Growth is the module that's live.

These nine cover how a company finds, wins and keeps customers. That's the module running today, because it's the one with a paying customer in front of it.

The primitives underneath — authority tiers, approval gates, the record, the Verifier — are not marketing-specific. Operations, finance and support modules run on the same four. They ship when a client is paying for them, not before.